Huntsville McDonald’s settles ADA violation regarding service animals

Posted by on Sep 28, 2012

A Huntsville, Alabama McDonald’s restaurant has resolved a comlaint who was refused service because he accompanied by a service animal.  The business owner now provides his employees with a written copy of the McDonald’s service animal policy and has a sign stating “service animals welcome” in his restaurant.  Additionally, the owner agreed to train his employees on the ADA and its service animal policies and pay damages.  The Americans with Disabilities Act generally requires that service animals have access to areas that serve the general public.  Any business owner dealing with the public needs to be aware of these requirements and what is permissible.  In the restaurant context, establishments that serve or prepare food must allow service animals in public areas even if state or local health codes prohibit animals being on the premises.  For more information, contact us directly or see www.ada.gov.